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Shipping and Delivery

Shipping and Delivery Policy

Welcome to The Great Outdoors Malta, your premier destination for top-quality outdoor furniture and accessories in Malta and Gozo. We are committed to ensuring a smooth, safe, and efficient delivery of our products right to your doorstep. Here's everything you need to know about our shipping and delivery policy:

Service Areas:

  • We proudly serve all regions within Malta and Gozo.

  • Deliveries are available to residential addresses, businesses, and designated pick-up points.

 

Shipping Fees:

  • Free Delivery: We offer free delivery on all orders over a specified amount (e.g., €500) within Malta and Gozo.

 

Delivery Times:

  • Our delivery times are designed to be as convenient as possible. Typically, orders are delivered within 3-5 business days from the order confirmation date.

  • Delivery times may vary during peak seasons or under unusual circumstances. We will communicate any delays promptly.

 

Order Processing:

  • Orders are processed during our standard business hours. Any orders placed on weekends or public holidays will be processed the next business day.

 

Special Instructions:

  • Should you have specific delivery instructions or preferences, please include them in your order notes, or contact our customer service team immediately after placing your order.

 

Damages and Issues:

  • Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Returns and Exchanges:

  • We abide by a straightforward return policy. Should you be dissatisfied with your purchase for any reason, please review our Return Policy for information on how to return or exchange your product.

 

Customer Support:

  • Our customer service team is here to assist you with any questions or concerns regarding your order or delivery. Don't hesitate to get in touch with us at info@thegreatoutdoorsmalta.com.

 

Thank you for choosing The Great Outdoors Malta for your outdoor furnishing needs. We look forward to serving you and enhancing your outdoor living spaces with our premium products.

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